FAQs

Covid-19 Update

Due to current events, and depending on your location, shipping delays may occur. Delivery times are affected by a number of variables, which may lead to a delay in shipment, like local restrictions, custom office closures, reduced staff and limited access to shipping materials, etc.

Please know that we’ll do our very best to make sure that your order is delivered as fast and securely as possible. And do not hesitate to reach out to us to clarify any questions you may have regarding this topic, we’re always happy to help.

Do you ship internationally?

Yes we ship all around the world

How long will it take for me to receive my artwork?

Typically 5-7 business days for domestic shipments, 10-14 business days for international shipments. If there are any changes or delays, we will be sure to let you know.

How do I track my order?

Tracking information is sent to your email address once your order has been dispatched.

How Will My Artwork Be Shipped?

Raul offers two types of shipping for his original artwork, standard and premium shipping.

  • Standard shipping: The artwork will arrive rolled in a dent-resistant tube.This method is especially safe and provides lower shipping costs as well. Rolled works can be easily stretched (for canvas works, i.e. placed onto wooden stretcher bars) and/or framed by a local framer upon arrival. Upon immediate delivery, we highly recommend you send any works on paper directly to your framer for cautious, professional unrolling of the artwork.
  • Premium shiping: The artwork will ship flat in a sturdy, well-protected cardboard box. Expect your artwork to arrive with plenty of support packaged in to make its journey as safe as possible as it travels from the Raúl’s studio to your home.

Can I order a commissioned painting?

Generally speaking, yes. But this is something that relies on Raúl’s current availability and needs to be discussed in a case-by-case scenario. So if you’re interested in ordering a commissioned piece, please contact us detailing your request and we’ll get back to you ASAP.

Will I get an authenticity certificate?

Yes all original paintings will arrive with a certificate of authenticity and Raúl’s actual signature.

Taxes and import fees

Raúl Lara is an artist based in Seville, Spain, and is not liable for import fees on any products purchased internationally. This includes but is not limited to the commissioning of a custom piece, originals or prints.

Where is my artwork made?

Raúl´s studio is actually sited in Morón de la Frontera (Seville) Spain

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